LEGAL REFERENCE

How bajai88 Handles Your Account Data

This is the bajai88 privacy policy — a plain read of what we collect when you open an account, why we hold it, and how long it stays...

Account dataWallet privacyIndonesia readersPlain EnglishLast updated 2025
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bajai88 How bajai88 Handles Your Account Data

Our Privacy Posture and Your Rights

We collect what we need to run your account: your name, contact details, the wallet handle you link, and the device you sign in from. Where local law permits in supported regions, we keep that data only as long as your account is active or as our retention rules require. You can ask us to export it, correct it, or close your

account and have it removed, subject to anti-fraud and tax record obligations. We never sell your personal information to advertisers, and our wallet partners — DANA, OVO, GoPay and QRIS — only see what they need to settle your transaction. Disputes are handled under the jurisdiction stated in our terms.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Contact Paths

Reach our privacy desk through any of these channels and we'll route your request to the right reviewer.

Privacy Inbox Email [email protected] for data export, correction, or account closure requests. We acknowledge within one business day and complete most requests inside thirty days where local law permits.
In-App Chat Open the chat bubble after you sign in and ask for the privacy team. The agent will verify your account, log a ticket, and pass sensitive cases to a senior reviewer for handling.
Postal Channel For formal notices, our registered correspondence address is published in the footer. Send signed letters there if your matter requires a paper trail beyond email or chat verification.
WHY THIS PLATFORM

How We Review This Policy

Editorial Owner

Our compliance lead owns this document and signs off on every change before it goes live. No marketing copywriter rewrites privacy language without a second review from the legal desk.

Quarterly Refresh

We re-read the policy every quarter against new wallet integrations and Indonesia data rules. If a clause is outdated, the version note at the bottom of the page is bumped the same week.

Wallet Audit

DANA, OVO, GoPay and QRIS handoffs are audited so the data we share with each provider matches what this policy says. Mismatches are escalated and the text is corrected, not the practice hidden.

Plain Wording

We strip legal jargon where we can. If a clause needs a defined term, we define it inline rather than push you to a glossary tab somewhere else on the site.

Change Log

Material edits show a dated entry at the foot of this page. You can see what shifted, when, and which section was touched without comparing two PDFs side by side.

Independent Review

An external counsel reads the policy annually and flags anything that drifts from current Indonesia practice. Their notes are folded into the next quarterly refresh cycle.

Consistency Across Our Policy Pages

Terms of Service
Definitions used here — account, wallet handle, session — match the terms page word-for-word so you don't read two versions of the same concept.
Cookie Notice
Our cookie page lists the trackers; this policy explains the data those trackers feed into. Read them together for the full picture of session handling.
KYC Notice
Identity documents you upload during KYC are covered under the same retention clause stated above. The KYC page repeats it verbatim for cross-reference.
Wallet Disclosures
Each DANA, OVO, GoPay and QRIS handoff has a short disclosure on the cashier screen. The wording mirrors clause four of this policy.
Marketing Preferences
Opt-in and opt-out controls described here match the toggles inside your account settings panel — no hidden defaults, no separate consent buried elsewhere.
Data Requests
The export and deletion process described in support is the same flow referenced in our terms and our help centre. One channel, one timeline.
Breach Protocol
Notification timing in this policy matches what our incident response page commits to internally, so external readers see the same window we hold ourselves to.
QUICK SIGNAL

What This Policy Page Shows You

01
Section Anchors A side rail lets you jump to collection, retention, sharing, rights, contact and changes without scrolling the full document. Useful when you only want to re-read one clause.
02
Version Stamp The header shows the effective date and the version number. If we publish a revision, the previous version is archived and linked at the bottom for reference.
03
Plain-Read Boxes Each clause is paired with a short plain-read summary in a tinted box. The legal text remains authoritative; the summary just helps you grasp it quickly.
04
Inline Definitions Defined terms are underlined and reveal a tooltip with the meaning we use here, so you don't lose your place hunting for a glossary section.
05
Rights Checklist A short checklist at the foot of the page lists the actions you can take with your data and links each one straight to the relevant request flow.
06
Change Banner When the policy is updated, a banner appears on this page for thirty days summarising what shifted, so returning readers don't have to diff the whole document.

Privacy Questions We Hear Often

We collect your name, email, phone, date of birth and the wallet handle you choose to link. Device and session details are logged for fraud prevention and to keep your account secure across sign-ins.

Only the minimum needed to settle each transaction — your account reference and the amount. The wallet provider does not receive your gameplay history, and we don't receive your full wallet statement in return.

We retain active account data while your account is open and for the period our financial and anti-fraud rules require afterwards. Once that window closes, the record is deleted or anonymised in line with supported-region requirements.

Yes. Email our privacy inbox or use in-app chat to request an export or deletion. We verify the request against your account, then complete it within thirty days where local law permits and no investigation is open.

We use functional cookies to keep you signed in and analytics cookies to understand lobby traffic. We do not run third-party advertising trackers that profile you across unrelated sites. The cookie notice lists each one in detail.

Material changes trigger a banner on this page for thirty days and an in-app notice the next time you sign in. The change log at the foot summarises which clause moved and when it took effect.

Start with [email protected] or the in-app chat. If your concern is not resolved, you can escalate through the postal channel listed in support, and ultimately to the regulator named in our terms.